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ITIL Training
 

ITIL® & IT Service Management Training Courses

ITIL® Training Courses 

Course Num Length
ITIL v2-v3 Foundation Certification Bridge 192 1 Day
ITIL v3: Achieving Foundation Certification 197 3 Days
ITIL v3 Managers Bridge 198 5 Days
ITIL v3 Intermediate Qualification: Service Strategy 982 3 Days
ITIL v3 Intermediate Qualification: Service Design 993 3 Days
ITIL v3 Intermediate Qualification: Service Transition 992 3 Days
ITIL v3 Intermediate Qualification: Service Operation 991 3 Days
ITIL v3 Intermediate Qualification: Continual Service Improvement 994 3 Days
ITIL v3 Intermediate Qualification: Operational Support and Analysis 995 5 Days
ITIL v3 Intermediate Qualification: Release, Control and Validation 996 5 Days
ITIL v3 Intermediate Qualification: Planning, Protection and Optimization 997 5 Days
ITIL v3 Intermediate Qualification: Service Offerings and Agreements 998 5 Days
ITIL v3 Intermediate Qualification: Managing Across the Lifecycle 983 5 Days
ITIL v2: Achieving Foundation Certification 187 3 Days
ITIL v2: Change, Configuration and Release Management 188 5 Days
ITIL v2: Service Desk, Incident and Problem Management 189 5 Days
ITIL v2: Practitioner Agree and Define (IPAD) 193 5 Days

Business Analysis and Data Analysis Courses 

Course Num Length
Introduction to Business Analysis 211 3 Days
Building an Effective Business Case 212 3 Days
Building a Business Analysis Work Plan 912 3 Days
Preparing for the IIBA CBAP Exam 913 4 Days
Developing User Requirements 315 4 Days
Business Process Reengineering 381 4 Days
Making Successful Business Decisions 908 3 Days
Facilitation Skills 905 3 Days
Critical Thinking and Problem Solving 284 3 Days
Introduction to Business Intelligence 901 3 Days
Introduction to Knowledge Management 213 3 Days
Finance and Accounting for Non-Financial Managers 281 3 Days
Power Excel: Analyzing Data 195 2 Days
Introduction to Statistics 196 3 Days

CMMI Course 

Course Num Length
CMMI: A Comprehensive Introduction 932 3 Days


 
  
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ITIL® & IT Service Management Training Training

Earn credits from PMI with Learning Tree Training

Learning Tree Courses provide valuable training for professional project managers who are pursuing or maintaining the Project Management Professional (PMP®) certification from the Project Management Institute (PMI). Learning Tree course participants can earn professional development units (PDUs) for attending the courses in the Learning Tree Management Curriculum.   More »



ITIL® & IT Service Management Training Training


RealityPlus: Increasing Value Through Performance-Based Training

The Analytical and Management Skills Required for a Successful ITIL Migration
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